This privacy policy sets out how The Lab Physio Clinic uses and protects any information that you provide when using our website, visiting our clinic, or availing yourself of any of our services.
The Lab Physio Clinic is committed to ensuring the protection of your privacy. Any information requested to identify you when using our website or services will be used solely in accordance with this privacy statement.
Why We Collect Information:
To effectively fulfil our obligations and provide services to our clients and visitors, it is necessary for us to process personal data as part of our routine operations. Certain activities require processing personal data to meet our legal rights, duties, and obligations.
What We Collect:
We may collect and process the following information:
- Full name, including any middle names and surname
- Contact information such as address, email address, and telephone number
- Date of Birth
- Medical history
- Activity information
What We Do With The Information We Collect:
We collect this information to understand your needs and provide you with appropriate services, and specifically for the following reasons:
- Internal record keeping
- Improving our products and services
Who To Contact:
The Lab Physio Clinic is committed to addressing all inquiries and requests concerning the use of personal data promptly and in compliance with this policy and Data Protection Law.
Our postal address is:
111 Charing Cross Road, Soho, London WC2H 0DT
Tel: 020 8861 0385
Email: info@thelabphysio.co.uk
If you believe we have not complied with this policy or Data Protection Law, please follow our complaints procedure and notify management.
Consent:
Where we rely on consent to process personal data, individuals may withdraw consent at any time. However, we may have other lawful reasons to process the data even without consent.
Security:
The Lab Physio Clinic is committed to ensuring the security of your information. We have implemented appropriate measures to prevent unauthorized access or disclosure.
Some processing activities are carried out by third parties such as IT systems, web developers, or cloud storage providers in compliance with Data Protection Law.
Your Rights Individuals have various rights under Data Protection Law regarding access to and understanding of personal data held by us. Requests to access, amend, transfer, or object to the use of personal data should be submitted in writing to Management.
We will strive to respond to such requests promptly and within statutory time limits, typically within one month for access requests.
Certain data may be exempt from access rights, including information identifying other individuals.
Controlling your Personal Information:
We will not sell, distribute, or lease your personal information to third parties without your consent or unless required by law.
Data Retention:
We will retain all data for a minimum of 10 years from discharge from the clinic, securely destroying personal information thereafter.
The Lab Physio London Limited, trading as The Lab Physio Clinic, is a company registered in England and Wales
Company No: 15721555, Address: 111 Charing Cross Road, Soho, London WC2H 0DT
Email: info@thelabphysio.co.uk , Tel: 020 8861 0385
